All of our products are packaged with our Special Care guarantee: If your product arrives all busted up, we will refund your purchase. We are collectors too, and our goal is to get these products to you with the kind of care that we have for our own collectibles.
Prompt Shipping and Professional Packing
Our long-standing partnership with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff are trained to pack your goods exactly as per the specifications that we supply. Prior to shipping, your goods are thoroughly inspected and safely secured. We ship to thousands clients each day across multiple countries. This shows our commitment to becoming the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centers.
Note: Orders with more than one item will be assigned a distinct processing period for each item.
Prior to shipping, we will conduct a thorough inspection of the items you have ordered. The majority of orders are shipped within 48 hours. The delivery estimate is between 3-7 days.
Returns
We do not manage the stock at our factory and warehouse. The actual levels of stock can change at any point. Be aware that it's possible that your order could become unavailable even after you have made the order.
Our policy lasts 30 days. If 30 days have passed after you bought your product, we are unable to give you a refund or exchange.
The item you purchase must be in the original packaging and not be used. The item should be in its original packaging.
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